When things go wrong
We can provide support to people outside the UK who are
- British nationals (whether or not they normally live in the UK)
- in certain limited circumstances, British nationals with another nationality (‘dual nationals’) and
- European Union or Commonwealth nationals whose country does not have a local diplomatic or consular office, in circumstances where we have agreed to help their nationals.
We cannot provide this support to other countries’ nationals, even if they may have been lawfully living in the UK.
For further information, see the pages on this website, or download Support for British Nationals Abroad.