How to apply for a UK visa in Croatia  

Where can I get information?

UK Border Agency and the British Embassy Zagreb work in partnership with a commercial organisation:  WorldBridge. You can find out whether you need a visa and how to apply through WorldBridge’s website. All the information provided is supplied and approved by the UK Border Agency.

Do I have to pay?

No, all information is provided free of charge in Croatia.

Where can I get advice?

The British Embassy and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by theOffice of the Immigration Services Commissioner (OISC) or legally qualified professionals regulated by designated professional bodies. Their websites are:

• Law Society of England and Wales
• Law Society of Scotland
• Law Society of Northern Ireland
• Institute of Legal Executives

How do I submit my application?

You should submit your application through our online application service visa4uk.fco.gov.uk at the Visa Section of the British Embassy Zagreb.

Who decides whether I will get a visa?

Your visa application will be processed and decided by UK Border Agency staff.

Service standards - complaints and compliments

The UK Border Agency aims to offer a fair and professional service to all our customers.  We welcome feedback which helps us to focus on where we need to improve

If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days

If you wish to complain about the service you received from the UK Border Agency at this Embassy, please address your complaint to the Entry Clearance Manager at British Embassy, Visa Section, Ivana Lucica 4, Zagreb, by e-mail to Zagreb.VisaEnquiries@fco.gov.uk or in person.